Healthcare Compliance

HIPAA Compliance for Healthcare Workers

Practical HIPAA privacy and security training for healthcare workers.

  • admin
  • 160 lessons
  • 9h 16m

What you'll learn

  • Explain HIPAA and who must follow it
  • Identify protected health information in every form
  • Apply the Privacy Rule to daily work
  • Support patient rights under HIPAA
  • Protect electronic patient information
  • Respond to privacy and security incidents

About this course

Practical HIPAA training for healthcare and collection-site workers: the Privacy, Security and Breach Notification Rules, protected health information, minimum necessary, patient rights, safeguarding records and devices, and how to recognize and report a privacy incident.

What you will learn

  • Explain HIPAA and who must follow it – Describe the Privacy, Security, Breach Notification, and Enforcement Rules, identify covered entities, business associates, and workforce members, and distinguish federal requirements from organizational policy and general best practice.
  • Identify protected health information in every form – Recognize PHI and ePHI in paper, electronic, verbal, and visual form, apply the 18 identifier categories, and explain what de-identification does and does not mean.
  • Apply the Privacy Rule to daily work – Determine when PHI may be used or disclosed, apply the minimum necessary standard and its exceptions, handle family member requests, and recognize permitted incidental disclosures.
  • Support patient rights under HIPAA – Recognize requests for access, amendment, restrictions, confidential communications, accounting of disclosures, and complaints, and route them correctly within the required timeframes.
  • Protect electronic patient information – Apply administrative, physical, and technical safeguards, use credentials and approved channels correctly, and recognize phishing, malware, and social engineering attempts.
  • Respond to privacy and security incidents – Recognize a potential incident, contain it without destroying information, report promptly through the organization’s process, and explain the breach determination and notification requirements.

Course content

160 lessons · 9h 16m
Module 1: Introduction to HIPAA7 lessons · 24 min
  1. 1.1 Welcome to HIPAA Compliance TrainingContent · 3 min
  2. 1.2 What Is HIPAA?Content · 3 min
  3. 1.3 Why HIPAA Matters in HealthcareContent · 3 min
  4. 1.4 Who Must Follow HIPAA?Content · 3 min
  5. 1.5 The Role of Healthcare WorkersContent · 3 min
  6. 1.6 HIPAA and Patient TrustContent · 3 min
  7. Module 1 Knowledge CheckQuiz · 6 min
Module 2: Understanding Protected Health Information (PHI)9 lessons · 30 min
  1. 2.1 What Is PHI?Content · 3 min
  2. 2.2 The 18 IdentifiersContent · 3 min
  3. 2.3 Examples of PHIContent · 3 min
  4. 2.4 PHI in Paper RecordsContent · 3 min
  5. 2.5 PHI in Electronic RecordsContent · 3 min
  6. 2.6 PHI in Verbal CommunicationsContent · 3 min
  7. 2.7 What Is Not PHI?Content · 3 min
  8. 2.8 Identifying PHI in Real-World SituationsContent · 3 min
  9. Module 2 Knowledge CheckQuiz · 6 min
Module 3: The HIPAA Privacy Rule11 lessons · 36 min
  1. 3.1 Introduction to the Privacy RuleContent · 3 min
  2. 3.2 Uses and Disclosures of PHIContent · 3 min
  3. 3.3 Permitted Uses and DisclosuresContent · 3 min
  4. 3.4 When Authorization Is RequiredContent · 3 min
  5. 3.5 The Minimum Necessary StandardContent · 3 min
  6. 3.6 Verbal Communications Under the Privacy RuleContent · 3 min
  7. 3.7 Incidental DisclosuresContent · 3 min
  8. 3.8 Privacy in Public AreasContent · 3 min
  9. 3.9 Family Members and Personal RepresentativesContent · 3 min
  10. 3.10 Common Privacy MistakesContent · 3 min
  11. Module 3 Knowledge CheckQuiz · 6 min
Module 4: Patient Rights Under HIPAA10 lessons · 33 min
  1. 4.1 Overview of Patient RightsContent · 3 min
  2. 4.2 Right to Access PHIContent · 3 min
  3. 4.3 Right to Request an AmendmentContent · 3 min
  4. 4.4 Right to Request RestrictionsContent · 3 min
  5. 4.5 Right to Confidential CommunicationsContent · 3 min
  6. 4.6 Notice of Privacy PracticesContent · 3 min
  7. 4.7 Accounting of DisclosuresContent · 3 min
  8. 4.8 Patient ComplaintsContent · 3 min
  9. 4.9 Healthcare Worker Responsibilities for Patient RightsContent · 3 min
  10. Module 4 Knowledge CheckQuiz · 6 min
Module 5: The HIPAA Security Rule11 lessons · 36 min
  1. 5.1 Introduction to the Security RuleContent · 3 min
  2. 5.2 PHI vs. ePHIContent · 3 min
  3. 5.3 Administrative SafeguardsContent · 3 min
  4. 5.4 Physical SafeguardsContent · 3 min
  5. 5.5 Technical SafeguardsContent · 3 min
  6. 5.6 Access ControlsContent · 3 min
  7. 5.7 AuthenticationContent · 3 min
  8. 5.8 Audit ControlsContent · 3 min
  9. 5.9 Device and Media SecurityContent · 3 min
  10. 5.10 Protecting Electronic Information Every DayContent · 3 min
  11. Module 5 Knowledge CheckQuiz · 6 min
Module 6: Passwords, Devices, and Cybersecurity12 lessons · 39 min
  1. 6.1 Creating Strong PasswordsContent · 3 min
  2. 6.2 Password SecurityContent · 3 min
  3. 6.3 Never Sharing CredentialsContent · 3 min
  4. 6.4 Automatic Screen LockingContent · 3 min
  5. 6.5 Phishing AttacksContent · 3 min
  6. 6.6 Suspicious Emails and MessagesContent · 3 min
  7. 6.7 Malware and RansomwareContent · 3 min
  8. 6.8 Social EngineeringContent · 3 min
  9. 6.9 Mobile DevicesContent · 3 min
  10. 6.10 Remote WorkContent · 3 min
  11. 6.11 Lost or Stolen DevicesContent · 3 min
  12. Module 6 Knowledge CheckQuiz · 6 min
Module 7: Physical Privacy and Security10 lessons · 33 min
  1. 7.1 Securing Paper RecordsContent · 3 min
  2. 7.2 Clean Desk PracticesContent · 3 min
  3. 7.3 Workstation SecurityContent · 3 min
  4. 7.4 Printer and Fax SecurityContent · 3 min
  5. 7.5 Disposal of PHIContent · 3 min
  6. 7.6 Shredding and Secure Disposal PracticesContent · 3 min
  7. 7.7 Conversations in Public AreasContent · 3 min
  8. 7.8 Visitor and Facility SecurityContent · 3 min
  9. 7.9 Protecting Portable Devices and MediaContent · 3 min
  10. Module 7 Knowledge CheckQuiz · 6 min
Module 8: HIPAA in Everyday Healthcare Situations13 lessons · 42 min
  1. 8.1 Front Desk PrivacyContent · 3 min
  2. 8.2 Patient Check-InContent · 3 min
  3. 8.3 Telephone ConversationsContent · 3 min
  4. 8.4 Scheduling AppointmentsContent · 3 min
  5. 8.5 Medical RecordsContent · 3 min
  6. 8.6 Phlebotomy and Specimen CollectionContent · 3 min
  7. 8.7 Patient Room ConversationsContent · 3 min
  8. 8.8 Billing and CodingContent · 3 min
  9. 8.9 Electronic MessagingContent · 3 min
  10. 8.10 TelehealthContent · 3 min
  11. 8.11 Social Media Awareness at WorkContent · 3 min
  12. 8.12 Photography and RecordingContent · 3 min
  13. Module 8 Knowledge CheckQuiz · 6 min
Module 9: Social Media and Patient Privacy10 lessons · 33 min
  1. 9.1 HIPAA and Social MediaContent · 3 min
  2. 9.2 Posting About PatientsContent · 3 min
  3. 9.3 Patient PhotosContent · 3 min
  4. 9.4 Workplace PhotosContent · 3 min
  5. 9.5 Removing IdentifiersContent · 3 min
  6. 9.6 “Funny” Healthcare StoriesContent · 3 min
  7. 9.7 Messaging AppsContent · 3 min
  8. 9.8 Personal DevicesContent · 3 min
  9. 9.9 Social Media Mistakes: Three ScenariosContent · 3 min
  10. Module 9 Knowledge CheckQuiz · 6 min
Module 10: Business Associates and Third-Party Vendors9 lessons · 30 min
  1. 10.1 What Is a Business Associate?Content · 3 min
  2. 10.2 Covered Entities vs. Business AssociatesContent · 3 min
  3. 10.3 Business Associate AgreementsContent · 3 min
  4. 10.4 Examples of Business AssociatesContent · 3 min
  5. 10.5 Sharing PHI With VendorsContent · 3 min
  6. 10.6 Cloud and Technology VendorsContent · 3 min
  7. 10.7 Workforce Responsibilities With VendorsContent · 3 min
  8. 10.8 Third-Party Security RisksContent · 3 min
  9. Module 10 Knowledge CheckQuiz · 6 min
Module 11: HIPAA Breaches and Privacy Incidents11 lessons · 36 min
  1. 11.1 What Is a HIPAA Breach?Content · 3 min
  2. 11.2 Common Causes of BreachesContent · 3 min
  3. 11.3 Accidental DisclosuresContent · 3 min
  4. 11.4 Lost or Stolen DevicesContent · 3 min
  5. 11.5 Misaddressed Emails and FaxesContent · 3 min
  6. 11.6 Unauthorized AccessContent · 3 min
  7. 11.7 Improper DisposalContent · 3 min
  8. 11.8 Insider MisuseContent · 3 min
  9. 11.9 Recognizing a Potential BreachContent · 3 min
  10. 11.10 Reporting a Privacy IncidentContent · 3 min
  11. Module 11 Knowledge CheckQuiz · 6 min
Module 12: What To Do When a HIPAA Incident Happens10 lessons · 33 min
  1. 12.1 Recognizing an IncidentContent · 3 min
  2. 12.2 Immediate ActionsContent · 3 min
  3. 12.3 Reporting the IncidentContent · 3 min
  4. 12.4 Preserving InformationContent · 3 min
  5. 12.5 Internal InvestigationContent · 3 min
  6. 12.6 Breach Risk AssessmentContent · 3 min
  7. 12.7 Patient NotificationContent · 3 min
  8. 12.8 Regulatory NotificationContent · 3 min
  9. 12.9 Preventing Future IncidentsContent · 3 min
  10. Module 12 Knowledge CheckQuiz · 6 min
Module 13: HIPAA Violations and Enforcement11 lessons · 36 min
  1. 13.1 Types of HIPAA ViolationsContent · 3 min
  2. 13.2 Common Workforce ViolationsContent · 3 min
  3. 13.3 Unauthorized AccessContent · 3 min
  4. 13.4 Unauthorized DisclosureContent · 3 min
  5. 13.5 Failure to Safeguard PHIContent · 3 min
  6. 13.6 Civil PenaltiesContent · 3 min
  7. 13.7 Criminal PenaltiesContent · 3 min
  8. 13.8 Organizational ConsequencesContent · 3 min
  9. 13.9 Workforce Disciplinary ActionsContent · 3 min
  10. 13.10 Lessons From Real-World HIPAA CasesContent · 3 min
  11. Module 13 Knowledge CheckQuiz · 6 min
Module 14: HIPAA Best Practices9 lessons · 30 min
  1. 14.1 The HIPAA MindsetContent · 3 min
  2. 14.2 Protecting Patient InformationContent · 3 min
  3. 14.3 Following the Minimum Necessary PrincipleContent · 3 min
  4. 14.4 Securing WorkstationsContent · 3 min
  5. 14.5 Secure CommunicationContent · 3 min
  6. 14.6 Proper DocumentationContent · 3 min
  7. 14.7 When in Doubt, AskContent · 3 min
  8. 14.8 Daily HIPAA ChecklistContent · 3 min
  9. Module 14 Knowledge CheckQuiz · 6 min
Module 15: HIPAA Compliance Scenarios12 lessons · 43 min
  1. 15.1 How to Use This Scenario ModuleContent · 3 min
  2. 15.2 Scenario 1: The Open ComputerContent · 3 min
  3. 15.3 Scenario 2: The Wrong EmailContent · 3 min
  4. 15.4 Scenario 3: The Family Member RequestContent · 3 min
  5. 15.5 Scenario 4: The Social Media PostContent · 3 min
  6. 15.6 Scenario 5: The Curious EmployeeContent · 3 min
  7. 15.7 Scenario 6: The Printed RecordsContent · 3 min
  8. 15.8 Scenario 7: The Phishing EmailContent · 3 min
  9. 15.9 Scenario 8: The Lost DeviceContent · 3 min
  10. 15.10 Scenario 9: The Hallway ConversationContent · 3 min
  11. 15.11 Scenario 10: The Personal Messaging AppContent · 3 min
  12. Module 15 Scenario AssessmentQuiz · 10 min
Module 16: Final HIPAA Review and Assessment5 lessons · 42 min
  1. 16.1 HIPAA Knowledge ReviewContent · 3 min
  2. 16.2 Key ConceptsContent · 3 min
  3. 16.3 Preparing for the Final AssessmentContent · 3 min
  4. Final Assessment: HIPAA Compliance for Healthcare WorkersQuiz · 30 min
  5. 16.4 Course Completion and ResourcesContent · 3 min

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