Healthcare Compliance
HIPAA Compliance for Healthcare Workers
Practical HIPAA privacy and security training for healthcare workers.
What you'll learn
- Explain HIPAA and who must follow it
- Identify protected health information in every form
- Apply the Privacy Rule to daily work
- Support patient rights under HIPAA
- Protect electronic patient information
- Respond to privacy and security incidents
About this course
Practical HIPAA training for healthcare and collection-site workers: the Privacy, Security and Breach Notification Rules, protected health information, minimum necessary, patient rights, safeguarding records and devices, and how to recognize and report a privacy incident.
What you will learn
- Explain HIPAA and who must follow it – Describe the Privacy, Security, Breach Notification, and Enforcement Rules, identify covered entities, business associates, and workforce members, and distinguish federal requirements from organizational policy and general best practice.
- Identify protected health information in every form – Recognize PHI and ePHI in paper, electronic, verbal, and visual form, apply the 18 identifier categories, and explain what de-identification does and does not mean.
- Apply the Privacy Rule to daily work – Determine when PHI may be used or disclosed, apply the minimum necessary standard and its exceptions, handle family member requests, and recognize permitted incidental disclosures.
- Support patient rights under HIPAA – Recognize requests for access, amendment, restrictions, confidential communications, accounting of disclosures, and complaints, and route them correctly within the required timeframes.
- Protect electronic patient information – Apply administrative, physical, and technical safeguards, use credentials and approved channels correctly, and recognize phishing, malware, and social engineering attempts.
- Respond to privacy and security incidents – Recognize a potential incident, contain it without destroying information, report promptly through the organization’s process, and explain the breach determination and notification requirements.
Course content
160 lessons · 9h 16mModule 1: Introduction to HIPAA
- 1.1 Welcome to HIPAA Compliance TrainingContent · 3 min
- 1.2 What Is HIPAA?Content · 3 min
- 1.3 Why HIPAA Matters in HealthcareContent · 3 min
- 1.4 Who Must Follow HIPAA?Content · 3 min
- 1.5 The Role of Healthcare WorkersContent · 3 min
- 1.6 HIPAA and Patient TrustContent · 3 min
- Module 1 Knowledge CheckQuiz · 6 min
Module 2: Understanding Protected Health Information (PHI)
- 2.1 What Is PHI?Content · 3 min
- 2.2 The 18 IdentifiersContent · 3 min
- 2.3 Examples of PHIContent · 3 min
- 2.4 PHI in Paper RecordsContent · 3 min
- 2.5 PHI in Electronic RecordsContent · 3 min
- 2.6 PHI in Verbal CommunicationsContent · 3 min
- 2.7 What Is Not PHI?Content · 3 min
- 2.8 Identifying PHI in Real-World SituationsContent · 3 min
- Module 2 Knowledge CheckQuiz · 6 min
Module 3: The HIPAA Privacy Rule
- 3.1 Introduction to the Privacy RuleContent · 3 min
- 3.2 Uses and Disclosures of PHIContent · 3 min
- 3.3 Permitted Uses and DisclosuresContent · 3 min
- 3.4 When Authorization Is RequiredContent · 3 min
- 3.5 The Minimum Necessary StandardContent · 3 min
- 3.6 Verbal Communications Under the Privacy RuleContent · 3 min
- 3.7 Incidental DisclosuresContent · 3 min
- 3.8 Privacy in Public AreasContent · 3 min
- 3.9 Family Members and Personal RepresentativesContent · 3 min
- 3.10 Common Privacy MistakesContent · 3 min
- Module 3 Knowledge CheckQuiz · 6 min
Module 4: Patient Rights Under HIPAA
- 4.1 Overview of Patient RightsContent · 3 min
- 4.2 Right to Access PHIContent · 3 min
- 4.3 Right to Request an AmendmentContent · 3 min
- 4.4 Right to Request RestrictionsContent · 3 min
- 4.5 Right to Confidential CommunicationsContent · 3 min
- 4.6 Notice of Privacy PracticesContent · 3 min
- 4.7 Accounting of DisclosuresContent · 3 min
- 4.8 Patient ComplaintsContent · 3 min
- 4.9 Healthcare Worker Responsibilities for Patient RightsContent · 3 min
- Module 4 Knowledge CheckQuiz · 6 min
Module 5: The HIPAA Security Rule
- 5.1 Introduction to the Security RuleContent · 3 min
- 5.2 PHI vs. ePHIContent · 3 min
- 5.3 Administrative SafeguardsContent · 3 min
- 5.4 Physical SafeguardsContent · 3 min
- 5.5 Technical SafeguardsContent · 3 min
- 5.6 Access ControlsContent · 3 min
- 5.7 AuthenticationContent · 3 min
- 5.8 Audit ControlsContent · 3 min
- 5.9 Device and Media SecurityContent · 3 min
- 5.10 Protecting Electronic Information Every DayContent · 3 min
- Module 5 Knowledge CheckQuiz · 6 min
Module 6: Passwords, Devices, and Cybersecurity
- 6.1 Creating Strong PasswordsContent · 3 min
- 6.2 Password SecurityContent · 3 min
- 6.3 Never Sharing CredentialsContent · 3 min
- 6.4 Automatic Screen LockingContent · 3 min
- 6.5 Phishing AttacksContent · 3 min
- 6.6 Suspicious Emails and MessagesContent · 3 min
- 6.7 Malware and RansomwareContent · 3 min
- 6.8 Social EngineeringContent · 3 min
- 6.9 Mobile DevicesContent · 3 min
- 6.10 Remote WorkContent · 3 min
- 6.11 Lost or Stolen DevicesContent · 3 min
- Module 6 Knowledge CheckQuiz · 6 min
Module 7: Physical Privacy and Security
- 7.1 Securing Paper RecordsContent · 3 min
- 7.2 Clean Desk PracticesContent · 3 min
- 7.3 Workstation SecurityContent · 3 min
- 7.4 Printer and Fax SecurityContent · 3 min
- 7.5 Disposal of PHIContent · 3 min
- 7.6 Shredding and Secure Disposal PracticesContent · 3 min
- 7.7 Conversations in Public AreasContent · 3 min
- 7.8 Visitor and Facility SecurityContent · 3 min
- 7.9 Protecting Portable Devices and MediaContent · 3 min
- Module 7 Knowledge CheckQuiz · 6 min
Module 8: HIPAA in Everyday Healthcare Situations
- 8.1 Front Desk PrivacyContent · 3 min
- 8.2 Patient Check-InContent · 3 min
- 8.3 Telephone ConversationsContent · 3 min
- 8.4 Scheduling AppointmentsContent · 3 min
- 8.5 Medical RecordsContent · 3 min
- 8.6 Phlebotomy and Specimen CollectionContent · 3 min
- 8.7 Patient Room ConversationsContent · 3 min
- 8.8 Billing and CodingContent · 3 min
- 8.9 Electronic MessagingContent · 3 min
- 8.10 TelehealthContent · 3 min
- 8.11 Social Media Awareness at WorkContent · 3 min
- 8.12 Photography and RecordingContent · 3 min
- Module 8 Knowledge CheckQuiz · 6 min
Module 9: Social Media and Patient Privacy
- 9.1 HIPAA and Social MediaContent · 3 min
- 9.2 Posting About PatientsContent · 3 min
- 9.3 Patient PhotosContent · 3 min
- 9.4 Workplace PhotosContent · 3 min
- 9.5 Removing IdentifiersContent · 3 min
- 9.6 “Funny” Healthcare StoriesContent · 3 min
- 9.7 Messaging AppsContent · 3 min
- 9.8 Personal DevicesContent · 3 min
- 9.9 Social Media Mistakes: Three ScenariosContent · 3 min
- Module 9 Knowledge CheckQuiz · 6 min
Module 10: Business Associates and Third-Party Vendors
- 10.1 What Is a Business Associate?Content · 3 min
- 10.2 Covered Entities vs. Business AssociatesContent · 3 min
- 10.3 Business Associate AgreementsContent · 3 min
- 10.4 Examples of Business AssociatesContent · 3 min
- 10.5 Sharing PHI With VendorsContent · 3 min
- 10.6 Cloud and Technology VendorsContent · 3 min
- 10.7 Workforce Responsibilities With VendorsContent · 3 min
- 10.8 Third-Party Security RisksContent · 3 min
- Module 10 Knowledge CheckQuiz · 6 min
Module 11: HIPAA Breaches and Privacy Incidents
- 11.1 What Is a HIPAA Breach?Content · 3 min
- 11.2 Common Causes of BreachesContent · 3 min
- 11.3 Accidental DisclosuresContent · 3 min
- 11.4 Lost or Stolen DevicesContent · 3 min
- 11.5 Misaddressed Emails and FaxesContent · 3 min
- 11.6 Unauthorized AccessContent · 3 min
- 11.7 Improper DisposalContent · 3 min
- 11.8 Insider MisuseContent · 3 min
- 11.9 Recognizing a Potential BreachContent · 3 min
- 11.10 Reporting a Privacy IncidentContent · 3 min
- Module 11 Knowledge CheckQuiz · 6 min
Module 12: What To Do When a HIPAA Incident Happens
- 12.1 Recognizing an IncidentContent · 3 min
- 12.2 Immediate ActionsContent · 3 min
- 12.3 Reporting the IncidentContent · 3 min
- 12.4 Preserving InformationContent · 3 min
- 12.5 Internal InvestigationContent · 3 min
- 12.6 Breach Risk AssessmentContent · 3 min
- 12.7 Patient NotificationContent · 3 min
- 12.8 Regulatory NotificationContent · 3 min
- 12.9 Preventing Future IncidentsContent · 3 min
- Module 12 Knowledge CheckQuiz · 6 min
Module 13: HIPAA Violations and Enforcement
- 13.1 Types of HIPAA ViolationsContent · 3 min
- 13.2 Common Workforce ViolationsContent · 3 min
- 13.3 Unauthorized AccessContent · 3 min
- 13.4 Unauthorized DisclosureContent · 3 min
- 13.5 Failure to Safeguard PHIContent · 3 min
- 13.6 Civil PenaltiesContent · 3 min
- 13.7 Criminal PenaltiesContent · 3 min
- 13.8 Organizational ConsequencesContent · 3 min
- 13.9 Workforce Disciplinary ActionsContent · 3 min
- 13.10 Lessons From Real-World HIPAA CasesContent · 3 min
- Module 13 Knowledge CheckQuiz · 6 min
Module 14: HIPAA Best Practices
- 14.1 The HIPAA MindsetContent · 3 min
- 14.2 Protecting Patient InformationContent · 3 min
- 14.3 Following the Minimum Necessary PrincipleContent · 3 min
- 14.4 Securing WorkstationsContent · 3 min
- 14.5 Secure CommunicationContent · 3 min
- 14.6 Proper DocumentationContent · 3 min
- 14.7 When in Doubt, AskContent · 3 min
- 14.8 Daily HIPAA ChecklistContent · 3 min
- Module 14 Knowledge CheckQuiz · 6 min
Module 15: HIPAA Compliance Scenarios
- 15.1 How to Use This Scenario ModuleContent · 3 min
- 15.2 Scenario 1: The Open ComputerContent · 3 min
- 15.3 Scenario 2: The Wrong EmailContent · 3 min
- 15.4 Scenario 3: The Family Member RequestContent · 3 min
- 15.5 Scenario 4: The Social Media PostContent · 3 min
- 15.6 Scenario 5: The Curious EmployeeContent · 3 min
- 15.7 Scenario 6: The Printed RecordsContent · 3 min
- 15.8 Scenario 7: The Phishing EmailContent · 3 min
- 15.9 Scenario 8: The Lost DeviceContent · 3 min
- 15.10 Scenario 9: The Hallway ConversationContent · 3 min
- 15.11 Scenario 10: The Personal Messaging AppContent · 3 min
- Module 15 Scenario AssessmentQuiz · 10 min
Module 16: Final HIPAA Review and Assessment
- 16.1 HIPAA Knowledge ReviewContent · 3 min
- 16.2 Key ConceptsContent · 3 min
- 16.3 Preparing for the Final AssessmentContent · 3 min
- Final Assessment: HIPAA Compliance for Healthcare WorkersQuiz · 30 min
- 16.4 Course Completion and ResourcesContent · 3 min
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